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Shipments and returns

Shipping

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent within 24 hours after the order is placed.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 3 and 7 days (U.S.A) to arrive at their destination but can take longer from time to time.

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS, USPS or Fedex with tracking . If you prefer delivery by Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­ refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Returns

DaJu Apparel can not accept return and refund